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SDK app instant tracker crashes in Samsung J7 Max
Posted Date: 2020-07-03 6:59     Edited Date: 2020-07-06 5:03     Writer: venolig

Development details:

1. SDK Version: 5.0.1
2. Development Environment: (eg. Unity-Android, Unity-iOS, Native Android, Native iOS): Native Android
3. Tracker/Scanner: Instant tracker
4. License Type(Free / Pro-One Time Fee / Pro-Subscription / Enterprise): Free
5. Target Device(Optional): Samsung J7 max

Hi,

I have tried your instant tracker using SDK app. Sometimes in Samsung J7 Max, it crashes the app also most of the time object doesn't show. But I have tried this app from the play store. It worked well without crashing the app. Can you say what is the reason?

Thank You!

Posted Date: 2020-07-06 2:37     Edited Date: 2020-07-06 5:03     Writer: sjkim

Did you build and run the Instant Tracker without code modification?

Also, Does the app crash when you press the Start tracking button?

 

Did you share the crach log to fix the problem?

 

If you have other questions, feel free to questions us.

 

 

Best regards

Francisco

MAXST Support Team