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Conflict testing on ios device (Cloud Recognition)
Posted Date: 2020-12-11 5:15     Edited Date: 2020-12-22 6:47     Writer: admin

Please provide your development details as below;

1. SDK Version:5.0.2
2. Development Environment: Unity-iOS
3. Tracker/Scanner:Cloud Recognition
4. License Type(Free / Pro-One Time Fee / Pro-Subscription / Enterprise):Pro-Subscription
5. Target Device(Optional):iPad

Hello, good afternoon. I am upgrading my project from Maxst 4.1.x (Cloud Recognition) to Maxst 5.0.2. But I am having problems on iOS devices, these problems are that it is not showing the content in the marker.

The weird thing about this is that the project works on Android devices as well as Unity Editor Android and Unity Editor iOS (it's the same code for both).

My project contains this configuration:

- Unity 2019.4.15f1

- Facebook 8.1.1

- Firebase 6.16.1

- Xcode 12.2

- iOS 11

- UnityWebRequest

 

My question is do I need some extra configuration for it to work on iOS devices.

Thank you very much.

 

Posted Date: 2020-12-11 8:18     Edited Date: 2020-12-11 8:18     Writer: sjkim

Thanks for your interest in our MAXST AR SDK.

 

No.

Nothing needs to be added to the iOS device.

 

And then, We can't understand your deveoping environment.

Is the environment where the issue occurs is the iOS native development environment 

or Unity-iOS development environment?

 

If you have any questions or encounter any issues, feel free to contact us.

 

 

Best regards,

Francisco

MAXST Support Team

Posted Date: 2020-12-15 6:20     Edited Date: 2020-12-15 6:20     Writer: admin

Thank you Francisco.

The problem occurs in the Unity-iOS development environment. My problem is that in Unity Editor cloud recognition works, but when testing on iOS device (iPad), cloud recognition does not work.

 

Posted Date: 2020-12-16 4:03     Edited Date: 2020-12-16 4:21     Writer: sjkim

Which iPad do you use?

If you tell us a device, we will test it with that device.

 

Best regards,

Francisco

MAXST Support Team

Posted Date: 2020-12-16 4:52     Edited Date: 2020-12-16 4:52     Writer: admin

Thank you very much Francisco.

 

My device is: iPad Pro (12.9 Inch) 2nd Generation

Software version: iOS 14.2

 

Good afternoon.

Posted Date: 2020-12-22 6:47     Edited Date: 2020-12-22 6:47     Writer: sjkim

If you check your Wifi or Cellular network state?

Please check a network state

 

Best regards,

Francisco

MAXST Support Team