List
Pink screen in unity3d editor and mobile devide
Posted Date: 2018-06-30 8:38     Edited Date: 2018-07-20 2:07     Writer: inactive

Please provide your development details as below;

1. SDK Version:3.5
2. Development Environment: (eg. Unity-Android, Unity-iOS, Native Android, Native iOS) - UNity3d
3. Tracker/Scanner:Instant Tracking
4. License Type(Free / Pro-One Time Fee / Pro-Subscription / Enterprise): Free
5. Target Device(Optional): Android Device

We can assist better if you attach screenshots of issues.

I get this error on unity3d editor and android device with pink screen.

 

EntryPointNotFoundException: TrackedImage_getDataPtr
maxstAR.TrackedImage.SetDataPtr (UInt64 Image_cPtr)
maxstAR.TrackingState.GetImagePtr ()
maxstAR.AbstractCameraBackgroundBehaviour.Update ()

 

Posted Date: 2018-07-04 2:29     Edited Date: 2018-07-04 2:29     Writer: inactive

We are very sorry to make you waiting.

By error log which you attached we can guess that native library(libMaxstAR.so or MaxstAR.dll) are not loaded correctly.

Does the same problem occur when you run with downloaded sample also?

We wish you can see our reply.

Thanks

Jack

SDK Team, Maxst

 

Posted Date: 2018-07-19 12:05     Edited Date: 2018-07-19 12:05     Writer: inactive

Hi

After lot of try to resolve this issue. I change sripting rumtime version of unity3d in player setting. SDK working fine on editor and mobile. But I get new error on mobile device. Can you please share your feedback on this isssue.

 

07-19 17:28:32.731 14845-14883/com.myappname.app E/CRASH: pid: 14845, tid: 14883, name: UnityMain  >>> com.myappname.app <<<
07-19 17:28:33.048 14845-14883/com.myappname.app E/MessageQueue: IdleHandler threw exception
                                                                   java.lang.Error: signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 00000000
                                                                   Build fingerprint: 'xiaomi/mido/mido:7.0/NRD90M/V9.6.1.0.NCFMIFD:user/release-keys'
                                                                   Revision: '0'
                                                                   pid: 14845, tid: 14883, name: UnityMain  >>> com.augtraveler.app <<<
                                                                       r0 00000000  r1 ae35dac4  r2 00000001  r3 00000000
                                                                       r4 ae6109f0  r5 00000000  r6 00000280  r7 c3e04db0
                                                                       r8 00000000  r9 000001e0  sl 00000280  fp c3e04ed8
                                                                       ip ae608e74  sp c3e04d80  lr ae47204d  pc ae47204e  cpsr 0000000b
                                                                   
                                                                       at libMaxstAR.maxstAR::AndroidCamera::start(int, int, int)(AndroidCamera:53)
                                                                       at libMaxstAR.maxstAR::AndroidCamera::start(int, int, int)(AndroidCamera:48)

Posted Date: 2018-07-20 2:07     Edited Date: 2018-07-20 2:07     Writer: inactive

Hi,

How about the result when you run android native sample or our sdk's unity basic sample?

Can you please share your simple project which have same issue to us?

Thank you

Jack, SDK Support team, Maxst