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The AR effects are always shaking.
Posted Date: 2018-07-09 9:23     Edited Date: 2018-07-24 1:40     Writer: inactive

Please provide your development details as below;

1. SDK Version:3.5.0
2. Development Environment: Unity-Android
3. Tracker/Scanner: Image Tracker
4. License Type: Unity-Android
5. Target Device: Moverio BT-350

Hi, I have a problem during my developing the AR project about image tracking. When I wear the smart glasses and looking to the target image, the AR effect shows up, but they are unstable, and always trembling or shaking. I thought it may be because the ar camera on the glasses is always shaking, but I'm not sure about that.

Do you know why the ar effects are always shaking? Could you give me a solution about reduce that shaking? It's quite annoying honestly.

Great appreciate!

Posted Date: 2018-07-10 1:36     Edited Date: 2018-07-10 1:36     Writer: inactive

Thank you for using our sdk.

Smart glasses camera frame rate is not that high so tracking result may not good sometimes.

For that issue our sdk has jitter reduction mode.

Please use jitter reduction mode like below.

TrackerManager.GetInstance().SetTrackingOption(TrackerManager.TrackingOption.JITTER_REDUCTION_ACTIVATION);

Thanks,

SDK support team, Maxst

Posted Date: 2018-07-10 1:57     Edited Date: 2018-07-10 1:57     Writer: inactive

Are you using see through mode?

Posted Date: 2018-07-10 8:17     Edited Date: 2018-07-10 8:17     Writer: inactive

Yes, I'm using Optical-See-Through mode.

Posted Date: 2018-07-22 17:38     Edited Date: 2018-07-22 17:38     Writer: inactive

We are also facing same issue. We are testing in iPhone X and Samsung S9. We are experiencing shaking of AR effect. We have enabled Jitter mode also, still no luck.

PS: It works well with image, once i start testing on real object this issue is coming.

Please help

Posted Date: 2018-07-24 1:40     Edited Date: 2018-07-24 1:40     Writer: inactive

We are sorry for making you wait.

We are not sure about the issue you mentioned. 

So, can you please video capture of your app?

It will very helpful if we can get that video.

Thank you.

Jack, SDK support team