List
Crashing Repeatedly on iOS
Posted Date: 2018-07-27 13:35     Edited Date: 2018-07-30 4:04     Writer: inactive

Hi, we are developing an app using MaxST's Image Trackables using Unity3D. The app works fine on Android devices. However, when building to iOS, the app crashes repeatedly and I see a exc_bad_access error code on XCode. We have observed this happens when there is a slightly fast camera/device movement. We are building to iOS 11.3 and Unity version is 2018.1.7. Please suggest a fix as this is proving to be a major obstacle.

Posted Date: 2018-07-27 13:43     Edited Date: 2018-07-27 13:43     Writer: inactive

We are sorry for making you annoying.

Please let us know which iPhone you are using.

And can you post the error log that you have here?

Our team have a plan to update next version at the middle of next month and we hope that we can solve your problem.

Thank you

Jack,

SDK support team, Maxst

 

Posted Date: 2018-07-28 10:05     Edited Date: 2018-07-28 10:05     Writer: inactive

Hi,

I have attached the screenshot above.We are building to an iPhone 8 with iOS version 11.3. The error log is too long to be posted here, can I send a PDF to you? If yes, please tell me where I should send it to

Posted Date: 2018-07-28 22:25     Edited Date: 2018-07-28 22:25     Writer: inactive

Yes, if you send that file it will very helpful to us.

Please send it via sdk@maxst.com.

Thank you

Posted Date: 2018-07-30 4:04     Edited Date: 2018-07-30 4:04     Writer: inactive

I will send out the file immediately. However, there is one more query I wanted to address. As dar as we have noticed, the crasing seems to be happening on one particular scene in Unity. We have around 30 image targets in the scene, could this be a reason for the crashes? If so, how do we resolve it?

Thank you.