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Marker folders in cloud is missing suddenly!
Posted Date: 2019-01-03 17:30     Edited Date: 2019-01-04 15:49     Writer: inactive

I had a set of markers in a marker group folder in my pro cloud license, and the folder seems to have disappeared! Can you let me know how the marker folder got erased?

Posted Date: 2019-01-04 1:56     Edited Date: 2019-01-04 1:56     Writer: slkim

Our system can know your folder is not disappear. but if is that bug, we must find what is problem. than please send to me your folder state 'Capture'. 

Posted Date: 2019-01-04 9:50     Edited Date: 2019-01-04 9:50     Writer: inactive

It looks like a bug in Maxst, my previous set of markers along with the folder have completely disappeared. The folder name was "Markers". And now i had to recreate the entire group. 

Also, when i upload markers, sometimes it takes a signigicant amount of time (more than 30mins, and ultimately we end up reuploading the same marker multiple times until it processes it quickly) to process it and to display the ratings and sometimes it is quick. I am uploading standard jpg images as markers, generally 72dpi or 300dpi but all of them are within 720p resolution. Why is the recognition time inconsistent?

 

Posted Date: 2019-01-04 14:33     Edited Date: 2019-01-04 14:33     Writer: slkim

We will find that bug, and fix.
about that sorry.

learning time for marker is inconsistent, because we have various async process for learning. we will check why time slow.

Posted Date: 2019-01-04 15:49     Edited Date: 2019-01-04 15:49     Writer: inactive

Ohh! okay please let me know once the inconsistency is fixed.