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lagging when scan
Posted Date: 2019-04-08 4:02     Edited Date: 2019-04-08 9:28     Writer: reimajina

Please provide your development details as below;

1. SDK Version:
2. Development Environment: (eg. Unity-Android, Unity-iOS, Native Android, Native iOS)
3. Tracker/Scanner:
4. License Type(Free / Pro-One Time Fee / Pro-Subscription / Enterprise):
5. Target Device(Optional):

We can assist better if you attach screenshots of issues.

1)4

2)unity-android

3)Image

4)Pro-One Time Fee

5)Redmi note 4, SamsungS8

when we scan the marker for the first time, thing wrks nicely
but over time, the device becomes more lag every time we scan until it froze.
we have to force quite the apps, and open the apps again to do another scan....
and it happens again and again
please need help ASAP
thanks

Reimajina Team

 

Posted Date: 2019-04-08 4:39     Edited Date: 2019-04-08 4:39     Writer: inactive

Thank you for your interest in the MAXST SDK.

First of all, you mentioned the image above as an image tracker. However, the description below is written as a marker. What tracker did you use?

Does it mean that there is a delay in scanning each time a load is accumulated so that the app can not be used?

If our SDK is the cause, it's really a serious problem.

Please show us the video that works.

 

Leo

Maxst Support Team

Posted Date: 2019-04-08 6:19     Edited Date: 2019-04-08 6:23     Writer: reimajina

we're using image as marker
this is the link of the lag
https://youtu.be/kLc0PzurXRY
 

thanks

Reimajina Team

Posted Date: 2019-04-08 7:37     Edited Date: 2019-04-08 7:37     Writer: inactive

I can't see the video. 

Please make sure the video is set to private.

 

Leo

Maxst Support Team

Posted Date: 2019-04-08 8:35     Edited Date: 2019-04-08 8:35     Writer: reimajina

its already made to public

Posted Date: 2019-04-08 9:28     Edited Date: 2019-04-08 9:28     Writer: inactive

It looks like our SDK is not wrong.

It seems that the loading of each content continues to accumulate.

As you know, the heap memory that Android devices allocate to each application is very small.

Destroy existing content when loading new content. Then it will be solved.

 

Leo

Maxst Support Team