libMaxstAR error
Posted Date: 2023-11-03 8:26     Edited Date: 2024-01-30 0:50     Writer: aroman

Please provide your development details as below;

1. SDK Version: 5.0.1
2. Development Environment: (eg. Unity-Android, Unity-iOS, Native Android, Native iOS): Unity-Android
3. Tracker/Scanner: ImageTrackerSample
4. License Type(Free / Pro-One Time Fee / Pro-Subscription / Enterprise):Pro-One time fee 
5. Target Device(Optional):

I'm experiencing issues with your plugin, and I can't find a solution. We have an application that uses MaxST, and for the past few days, many users have been encountering problems. According to their reports, the application automatically closes once they've granted camera permissions. In the Google Play Console, we can see the error message we're receiving is: [] neon_gaussian_3x3(int, int, int, unsigned char*, unsigned char*).

I would greatly appreciate it if you could provide some guidance on what might be happening and how to resolve it. I've been searching for information, but I can't find anything related to this issue. It's affecting an increasing number of users, especially those with higher Android versions, particularly Android 12 and Android 13.

Posted Date: 2023-11-06 7:24     Edited Date: 2023-11-06 7:24     Writer: sejin

Thank you for your interest in MAXST AR SDK.

First, we apologize for the inconvenience.

This bug has been fixed in AR SDK 5.0.7.

Please upgrade your AR SDK version to 5.0.7 or later to resolve the issue. Thank you.

Best regards,


MAXST Support Team

Posted Date: 2024-01-29 19:06     Edited Date: 2024-01-29 19:06     Writer: akifzaman4040

Do I need to purchase the 5.0.7 version or I can just update from version 5.0.2 to version 5.0.7?

Posted Date: 2024-01-30 0:43     Edited Date: 2024-01-30 0:50     Writer: admin

I apologize for not being more specific.

If you purchased AR SDK 5, you can upgrade to version 5.0.x without paying anything.

1. Download the previous version(5.0.7) of the SDK.
2. Import the SDK package into your Unity Project. Make sure to only import the files under Plugin, as they will be replaced with the AR SDK 5.0.7 libraries.


Best regards,


MAXST Support Team